Corporate Social Responsibility (CSR) Program Initiative of PT Pertamina Patra Niaga Integrated Terminal (IT) Banjarmasin in an Effort to Improve Welfare and Sustainable Development in the City of Banjarmasin

Abstract

This study aims to analyze the Corporate Social Responsibility (CSR) program initiatives carried out by PT Pertamina Patra Niaga Integrated Terminal Banjarmasin in Banjarmasin City. This case study explores the implementation of community empowerment-based CSR programs carried out by companies in an effort to improve welfare and sustainable development in the surrounding area. The research method used is qualitative descriptive, the analysis is carried out by in-depth analysis of the 2022 PT Pertamina Patra Niaga Integrated Terminal Banjarmasin CSR Program Implementation Report document. The results of the analysis show that CSR programs implemented by the company, such as the CSR initiative program of PT Pertamina Patra Niaga IT Banjarmasin, have a positive impact on community empowerment, including people with disabilities and women's groups, both in improving the economy, and having an impact on the environment. In addition, this initiative program has also managed to obtain a satisfactory level of trust with an average Community Satisfaction Index (IKM) score of 3.5 with the predicate (A) or very good.